How to Add a New Payment

How to Add a New Payment

The Payment Recording section allows you to track and record customer payments against outstanding invoices, ensuring accurate accounts receivable management and financial record keeping. Recording payments promptly is essential for maintaining up-to-date financial reports, customer account balances, and cash flow visibility.

Exacc supports multiple payment methods including bank transfers, credit cards, cheques, cash, and direct debits. When you record a payment, the system automatically updates invoice statuses, reduces customer balances, and creates accounting entries in your general ledger. You can record full payments, partial payments, or overpayments, with the system calculating remaining balances automatically.

The payment recording process includes options to allocate a single payment across multiple invoices, add reference numbers for transaction tracking, and include internal notes for audit purposes. The system generates payment receipts that can be emailed to customers, and maintains a complete payment history accessible through reports and customer account views.

Want to learn the exact steps to record customer payments accurately? Follow our guide below for a detailed walkthrough of the payment recording process.

Payment Recording Steps

Record customer payments to update invoice statuses and maintain accurate financial records

Payment Recorded!

The payment has been successfully recorded in your system - invoice statuses have been updated, customer account balances adjusted, and all financial records reflect the received payment for accurate reporting and reconciliation.