{"schema":"exacc.help.page/1","url":"https://exacc.au/help/link-bank-feeds-newcastle-permanent/","title":"Connect Newcastle Permanent business accounts to Exacc","description":"Bank feeds for a Newcastle Permanent company, trust or partnership account: send the Nominated Representative authority form, then connect in Exacc.","category":"Accounting","summary":"Newcastle Permanent appoints a business's **Nominated Representatives** by paper form: the **Open Banking business customer – Nominated Representative authority**, signed by the business's proprietors or directors and returned by post, email or at a branch. The representative then connects Newcastle Permanent in Exacc as in [Connect your bank (bank feeds)](https://exacc.au/help/set-up-bank-feeds/). Sole traders need no form.","lastVerified":"2026-10-29","apps":["app"],"processIds":["connect_bank_feed"],"start":{"label":"Open Bank Feeds","url":"https://app.exacc.au/{dbId}/bank-feeds-linked"},"menuPath":["Books","Banking","Bank Feeds"],"before":["The form is for a partnership (all partners 18 or over), company, association or co-operative, government body or trust.","Each representative is a Newcastle Permanent customer aged 18 or over and **registered for Internet Banking** (the form says this is mandatory). They do not have to be a signatory: the authority applies \"regardless of whether they are otherwise a signatory or authorised user on the account\".","The person who connects in Exacc must be the one the bank lets share the data. They need their own Exacc login with access to the business file and an Australian mobile number in their Exacc profile (in the form +614…)."],"steps":[{"step":1,"title":"Complete the Nominated Representative authority","body":["Section 1: the business customer number and business name. Section 2: tick **Add Nominated Representative/s**. Section 3: up to 2 representatives (customer number, name, mobile, email). The authority covers all open and closed accounts held by the business, not chosen accounts.","Section 4 is signed by the business proprietors or directors (up to 3 signature blocks), who confirm they are authorised to sign for the business."]},{"step":2,"title":"Return it to Newcastle Permanent","body":["Email it to support@newcastlepermanent.com.au, post it to Newcastle Permanent, Reply Paid 5001, HUNTER REGION MAIL CENTRE 2310, or take it to any branch. Newcastle Permanent states no processing time."]},{"step":3,"title":"Then connect in Exacc","body":["Follow [Connect your bank (bank feeds)](https://exacc.au/help/set-up-bank-feeds/): in the business file open **Books › Bank Feeds**, click **Connect a Bank** (**Connect New Account** once the file has connected accounts), search for **Newcastle Permanent** (Basiq lists it as \"Newcastle Permanent Building Society\") and click **Approve** on Basiq's page.","Newcastle Permanent does not ask for your internet banking password: it sends you a one-time password, then you choose the accounts to share."],"url":"https://app.exacc.au/{dbId}/bank-feeds-linked"}],"sections":[{"heading":"Sole traders","body":["Newcastle Permanent: \"As you are an individual (including with a trading name), you can simply use your personal details.\" No representative is needed."]},{"heading":"See or stop sharing at Newcastle Permanent","body":["In the app: **Profile › Manage data sharing › Data sharing arrangements**, open the arrangement and select **stop sharing**. In internet banking: **Settings › Manage data sharing › Data sharing arrangements**.","To remove a representative, send the same form with **Revoke Nominated Representative/s effective from** and a date. Arrangements they set up continue until they expire or you ask Newcastle Permanent to stop them (call 13 19 87)."]},{"heading":"Greater Bank","body":["Greater Bank is in the same group but its own pages give no form: call Greater Bank on 13 13 86 or visit a branch to nominate a representative. See [Bankwest, ING and other banks](https://exacc.au/help/set-up-bank-feeds/#other-banks)."]},{"heading":"Other banks","body":["The same set-up at other banks (Bankwest, ING and any other bank: see [Bankwest, ING and other banks](https://exacc.au/help/set-up-bank-feeds/#other-banks)):"],"list":["[AMP Bank](https://exacc.au/help/link-bank-feeds-amp/)","[ANZ](https://exacc.au/help/link-bank-feeds-anz/)","[Bank Australia](https://exacc.au/help/link-bank-feeds-bank-australia/)","[Bank of Queensland (BOQ)](https://exacc.au/help/link-bank-feeds-boq/)","[Bendigo Bank](https://exacc.au/help/link-bank-feeds-bendigo/)","[Commonwealth Bank (NetBank and CommBiz)](https://exacc.au/help/link-bank-feeds-cba/)","[IMB Bank](https://exacc.au/help/link-bank-feeds-imb/)","[Macquarie](https://exacc.au/help/link-bank-feeds-macquarie/)","[NAB](https://exacc.au/help/link-bank-feeds-nab/)","[People First Bank (Heritage and People's Choice)](https://exacc.au/help/link-bank-feeds-people-first/)","[St.George, Bank of Melbourne and BankSA](https://exacc.au/help/link-bank-feeds-st-george/)","[Suncorp Bank](https://exacc.au/help/link-bank-feeds-suncorp/)","[Teachers Mutual Bank and UniBank](https://exacc.au/help/link-bank-feeds-teachers-mutual/)","[Westpac](https://exacc.au/help/link-bank-feeds-westpac/)"],"after":["We are adding more banks. If you have tips or instructions for linking a business account at another bank, please share them with us through our [contact page](https://exacc.au/contact/)."]}],"related":["https://exacc.au/help/set-up-bank-feeds/","https://exacc.au/help/bank-feed-stopped/","https://exacc.au/help/process-bank-feeds/"],"sources":{"owner":"Newcastle Permanent's","checked":"2026-10-29","links":[{"label":"Newcastle Permanent: Open Banking","url":"https://www.newcastlepermanent.com.au/tools-and-services/digital-banking/open-banking"},{"label":"Newcastle Permanent: Open Banking business customer – Nominated Representative authority (PDF, CS-2959_0726)","url":"https://www.newcastlepermanent.com.au/siteassets/documents/open-banking/open-banking-nominated-representative-form.pdf"}]},"linkNote":"Links containing {dbId} open that screen in the business file whose id is dbId. A person can also open this help page with ?db=<dbId> to get the same links as buttons."}