{"schema":"exacc.help.page/1","url":"https://exacc.au/help/link-bank-feeds-westpac/","title":"Connect Westpac business accounts to Exacc","description":"Bank feeds for a Westpac company, trust or partnership account: enable data sharing, appoint a Nominated Representative in Online Banking, then connect.","category":"Accounting","summary":"In Westpac Online Banking (Business Network profile) an Administrator does two things: **Administration › Features and approvals › Enable data sharing**, then **Administration › User administration › Manage data sharing** for each person who will share. That person, registered for **Westpac Protect SMS**, then connects Westpac in Exacc as in [Connect your bank (bank feeds)](https://exacc.au/help/set-up-bank-feeds/).","lastVerified":"2026-10-28","apps":["app"],"processIds":["connect_bank_feed"],"start":{"label":"Open Bank Feeds","url":"https://app.exacc.au/{dbId}/bank-feeds-linked"},"menuPath":["Books","Banking","Bank Feeds"],"before":["The business uses **Westpac Online Banking** with a **Business Network** profile; Westpac's set-up steps are on desktop.","The **Nominated Representative** is identified by Westpac, has an active business network profile and is registered for Online Banking and **Westpac Protect SMS**. A SecurID token code cannot be used for data sharing.","The person who connects in Exacc must be the one the bank lets share the data. They need their own Exacc login with access to the business file and an Australian mobile number in their Exacc profile (in the form +614…)."],"steps":[{"step":1,"title":"Enable data sharing for the organisation (Administrator)","body":["An Administrator signs in to Westpac Online Banking, opens the Business Network profile and selects **Administration › Features and approvals**. Under **Open Banking data sharing**, tick **Enable data sharing** and select **Save**.","If the feature is not offered, or was turned off, the organisation completes Westpac's paper **Open Banking data sharing Authority** (form WBCOBDS 1123), signed by its Executive Officers / Office Holders (Director, Company Secretary, Trustee, Partner). It is lodged through a branch or your Relationship Manager, who verifies it and sends it on; Westpac asks customers not to email it themselves. Westpac states no processing time."]},{"step":2,"title":"Appoint each Nominated Representative (Administrator)","body":["Select **Administration › User administration** and select the user's name. Under **Open Banking data sharing**, tick **Manage data sharing**, check under **Security devices** that the user is registered for Protect SMS, and select **Save**. Repeat for each representative; an Administrator can appoint themselves. Westpac only shares once the organisation has at least one active Nominated Representative."]},{"step":3,"title":"Then connect in Exacc","body":["Follow [Connect your bank (bank feeds)](https://exacc.au/help/set-up-bank-feeds/): in the business file open **Books › Bank Feeds**, click **Connect a Bank** (**Connect New Account** once the file has connected accounts), search for **Westpac** (Basiq lists it as \"Westpac Banking Corporation\") and click **Approve** on Basiq's page.","At Westpac, the **profile selection** lets you choose the business network. Authorise with your **Westpac Customer Number** and the SMS one-time password from Protect SMS; your online banking password is not used."],"url":"https://app.exacc.au/{dbId}/bank-feeds-linked"}],"sections":[{"heading":"Sole traders","body":["Westpac groups sole traders with individuals: accounts owned by you and not in a Business Network are shared directly, with no Nominated Representative."]},{"heading":"See or stop sharing at Westpac","body":["Any Nominated Representative can use the **data sharing dashboard** in Online Banking. All representatives see the same dashboard and can revoke any consent. Removing a representative's permission leaves the consents they created running until they expire or another representative revokes them.","The paper Authority marked **Revoke** switches data sharing off for the whole organisation and revokes all of its consents."]},{"heading":"St.George, Bank of Melbourne and BankSA are different","body":["These Westpac Group brands have no online set-up: see [Connect St.George, Bank of Melbourne or BankSA business accounts](https://exacc.au/help/link-bank-feeds-st-george/)."]},{"heading":"Other banks","body":["The same set-up at other banks (Bankwest, ING and any other bank: see [Bankwest, ING and other banks](https://exacc.au/help/set-up-bank-feeds/#other-banks)):"],"list":["[ANZ](https://exacc.au/help/link-bank-feeds-anz/)","[Bank of Queensland (BOQ)](https://exacc.au/help/link-bank-feeds-boq/)","[Bendigo Bank](https://exacc.au/help/link-bank-feeds-bendigo/)","[Commonwealth Bank (NetBank and CommBiz)](https://exacc.au/help/link-bank-feeds-cba/)","[Macquarie](https://exacc.au/help/link-bank-feeds-macquarie/)","[NAB](https://exacc.au/help/link-bank-feeds-nab/)","[St.George, Bank of Melbourne and BankSA](https://exacc.au/help/link-bank-feeds-st-george/)","[Suncorp Bank](https://exacc.au/help/link-bank-feeds-suncorp/)"],"after":["We are adding more banks. If you have tips or instructions for linking a business account at another bank, please share them with us through our [contact page](https://exacc.au/contact/)."]}],"related":["https://exacc.au/help/set-up-bank-feeds/","https://exacc.au/help/bank-feed-stopped/","https://exacc.au/help/process-bank-feeds/","https://exacc.au/help/link-bank-feeds-st-george/"],"sources":{"owner":"Westpac's","checked":"2026-10-28","links":[{"label":"Westpac: Data sharing (business online banking FAQs)","url":"https://www.westpac.com.au/business-banking/online-banking/support-faqs/data-sharing/"},{"label":"Westpac: Open Banking","url":"https://www.westpac.com.au/about-westpac/innovation/open-banking/"},{"label":"Westpac: Online banking forms","url":"https://www.westpac.com.au/business-banking/online-banking/support-faqs/online-banking-forms/"},{"label":"Westpac: Open Banking data sharing Authority (form WBCOBDS 1123, PDF)","url":"https://www.westpac.com.au/content/dam/public/wbc/documents/pdf/bb/open-banking-data-sharing-authority.pdf"}]},"linkNote":"Links containing {dbId} open that screen in the business file whose id is dbId. A person can also open this help page with ?db=<dbId> to get the same links as buttons."}