{"schema":"exacc.help.page/1","url":"https://exacc.au/help/manage-app-connections/","title":"Manage the AI apps connected to Exacc","description":"See which AI apps are connected to Exacc, choose Don't allow, Read only or Can edit for each business file, and disconnect an app.","category":"Start & Users","summary":"Connected apps lists every AI app you connected to Exacc, such as Claude or ChatGPT. For each business file you choose Don't allow, Read only or Can edit, and the same for business files you get later. Changes apply straight away - the app does not need to reconnect. You can also disconnect an app.","lastVerified":"2026-10-23","apps":["app"],"processIds":["manage_ai_app_connections"],"start":{"label":"Open Connected apps","url":"https://app.exacc.au/{dbId}/connected-apps"},"menuPath":["Your account","Connected apps"],"before":["You have connected an AI app to Exacc - see Connect Exacc to Claude or ChatGPT."],"steps":[{"step":1,"title":"Open Connected apps","body":["Sign in to Exacc and open **Connected apps**. Each AI app you connected is listed with when it was connected and last used. A **Verified by Exacc** badge means the app is the real Claude or ChatGPT."],"url":"https://app.exacc.au/{dbId}/connected-apps"},{"step":2,"title":"Choose what the app may do in each business file","body":["Every business file set up for AI apps is listed under the app, each with three choices:","**Don't allow** - the app cannot see the file at all.","**Read only** - the app can read what you can see in the file, and change nothing.","**Can edit** - the app can also make changes: draft bills, invoices and journals, and create or update projects, tasks, notes and tickets. It still can do no more than you can, and no more than the file's administrator allows AI agents to do.","Your choice is saved as soon as you click it."]},{"step":3,"title":"Choose what happens with business files you get later","body":["Under **Files I get later**, choose what the app may do in business files you are given access to in the future. New connections start with **Don't allow**, so a new file stays private until you decide."]},{"step":4,"title":"Disconnect an app","body":["Click **Disconnect** next to the app. It stops working in Exacc at once. To use it again, connect it again from the app. **Disconnect all apps** removes every connection."]}],"sections":[{"heading":"How an AI app works in Exacc","body":["In each business file the app works as an **AI agent**, a separate user, never as you. Everything it does is recorded, and records it creates show the AI agent as the creator.","Tax file numbers and employees' personal details are never sent to AI apps."]},{"heading":"If a business file is not listed","body":["A business file appears only when its administrator has set it up for AI apps and allowed you to connect them. Files that are not available are listed separately with the reason - ask the file's administrator."]}],"faqs":[{"q":"Do I have to reconnect the app after changing a file?","a":"No. The change applies to the app's next request."},{"q":"Can the AI app change its own access?","a":"No. Only you can, on this page or when you connect the app."}],"related":["https://exacc.au/help/connect-claude-chatgpt/","https://exacc.au/help/how-to-invite-user-permissions/"],"linkNote":"Links containing {dbId} open that screen in the business file whose id is dbId. A person can also open this help page with ?db=<dbId> to get the same links as buttons."}