{"schema":"exacc.help.page/1","url":"https://exacc.au/help/trust-account-jobs/","title":"Trust account jobs","description":"A trust job holds one client's money in trust and the instructions for paying it out: practice fees, other payees and the remainder to the client.","category":"Trust Account","summary":"Open **Business › Trust Account** and click **New Job** (or **Job from Template**). Choose the **Contact**, name the job and add **Instructions**: the expected deposit, your practice fee, any other payee and the remainder to the client. Download the **Authority** form for the client to sign.","lastVerified":"2026-10-10","apps":["app"],"processIds":[],"start":{"label":"New trust job","url":"https://app.exacc.au/{dbId}/trust-acc/job/new"},"menuPath":["Business","Sales","Trust Account","New Job"],"steps":[{"step":1,"title":"Create the job","body":["Click **New Job**:"],"url":"https://app.exacc.au/{dbId}/trust-acc/job/new","fields":[{"name":"Job name and Contact","help":"what it is for, and the client.","required":true},{"name":"Status and Type","help":"a new job is awaiting money (or a template).","required":true},{"name":"Start Date","help":"when the job starts."},{"name":"Instructions note on Authority form, Private Note, Footer Note","help":"text for the client's authority, for you, and for the statement footer."}],"image":"https://exacc.au/help/trust-account-jobs/step-1.png"},{"step":2,"title":"Add the instructions","body":["Under **Instructions** say how the money is to be paid: the deposit expected, your practice fee (a fixed amount, your unpaid invoices, or a percentage), an amount to another payee, and the remainder to the client's own bank account.","**Download Authority** gives the client the form to sign."]},{"step":3,"title":"Save time with templates","body":["Save a job as a template, then use **Job from Template** (**Select Template**, **Select Client**, **Expected deposit**, **Practice Fee**). Refunds that arrive for a client with no open job use your default template."]}],"sections":[{"heading":"Transactions on a job","body":["**Transactions** lists deposits and payouts. A manual entry can be voided; refunds imported from the ATO cannot. **Transfer to another Job** moves money between jobs, for example a refund matched to the wrong one."]},{"heading":"Check fee instructions","body":["Fee and payee instructions are being corrected in Exacc. Check the amounts on **Manage Refunds** before you create a payout file, and ask us if a fee will not save."]}],"related":["https://exacc.au/help/import-ato-refund-report/","https://exacc.au/help/pay-out-trust-refunds/","https://exacc.au/help/trust-account-transactions/"],"linkNote":"Links containing {dbId} open that screen in the business file whose id is dbId. A person can also open this help page with ?db=<dbId> to get the same links as buttons."}